Special Investigation Unit

ICS Merrill is the outsourced special investigative unit for more than twenty of the industry’s top insurance companies.  Outsourcing special investigative unit functions to ICS Merrill satisfies many state Departments of Insurance regulations, and allows you to focus on your core claims missions.

Superior Service
Averaging over 15 years of experience with backgrounds in criminal justice, law enforcement, the military and the insurance industry, our international special investigation team members hold valid and current investigative licenses in the jurisdictions in which they work. ICS Merrill investigators have the know-how and experience to investigate all claims in an expedient and thorough manner while complying with applicable laws, regulations, and company policies.

Investigation Solutions
ICS Merill Special Investigation Services can provide your company with a comprehensive program that will lower your costs while greatly improving the efficiency of claims handling.  Our program can help you take a proactive approach to risk management and claim mitigation.

Special Investigation Services
Department of Insurance Fraud Compliance
Development and Maintenance of Fraud Plans
Fraud Prosecution
Continuing Education and Fraud Training