Examination Management Services, Inc.

Claims Investigation

Written and Recorded Statements

Written and recorded statements are effective tools in determining the validity of a claim. Every aspect of your claimant’s case is investigated including medical diagnosis, treatment information, follow-up treatment plans and physical restrictions.

Uncovering the Truth

Our investigators use their expertise and training to obtain all pertinent claim information. ICS Merrill investigators are trained to understand both verbal and non-verbal behavior and couple that knowledge with interviewing techniques that break through to the truth.

Your claimant’s reported injury, accident, date of loss and current restrictions are all investigated thoroughly. Upon conclusion of the investigation, a comprehensive report summarizing the interview along with comments from the investigator is created. Verbatim transcripts of statements are also made available to you.

Whether you need to verify information, identify the presence of fraud or preserve testimony, written and recorded statements are key to making sure you have all the facts.




Claims Investigation Written & Recorded Statements Background Investigations Medical Records Retrieval Contestable Death Interviews Subrogation Investigations Alive & Well Verifications Facility Canvassing AOE COE Investigations Loss Scene Investigations Long Term Care Assessments eSearch Data Investigations Surveillance Services Special Investigation Unit Foreign Investigation Unit Corporate Services Employee Investigation Death Claims Database Locations	Claims Investigation Written and Recorded Statements Written and recorded statements are effective tools in determining the validity of a claim. Every aspect of your claimant’s case is investigated including medical diagnosis, treatment information, follow-up treatment plans and physical restrictions. Uncovering the Truth Our investigators use their expertise and training to obtain all pertinent claim information. ICS Merrill investigators are trained to understand both verbal and non-verbal behavior and couple that knowledge with interviewing techniques that break through to the truth. Your claimant’s reported injury, accident, date of loss and current restrictions are all investigated thoroughly. Upon conclusion of the investigation, a comprehensive report summarizing the interview along with comments from the investigator is created. Verbatim transcripts of statements are also made available to you. Whether you need to verify information, identify the presence of fraud or preserve testimony, written and recorded statements are key to making sure you have all the facts.